Conditions générales de vente

Terms & Conditions of Sale

1. General

These Terms & Conditions govern all purchases made through the BlissoraPet website.

By placing an order, you agree to these Terms & Conditions.


2. Products

We make every effort to ensure that product descriptions and images are accurate. However, slight variations in color, packaging, or appearance may occur.


3. Prices

All prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change prices at any time without prior notice.


4. Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if fraudulent activity or payment issues are suspected.


5. Payment

We accept secure payments through the payment methods available at checkout.

Orders will only be processed after full payment has been received.


6. Shipping

Orders are processed within 1–3 business days.

Estimated delivery times are provided for guidance only and may vary depending on the destination and shipping carrier.


7. Returns

Customers may return unused products within 14 days of receiving their order.

Returned items must be in their original condition and packaging.

Return shipping costs are the responsibility of the customer unless the product is defective or an incorrect item was received.


8. Refunds

Refunds will be issued after the returned item has been received and inspected.

Approved refunds are processed using the original payment method within 5–10 business days.


9. Warranty

If your item arrives damaged or defective, please contact us within 48 hours of delivery at:

blissoramail@gmail.com

We will arrange a replacement or refund where appropriate.


10. Limitation of Liability

BlissoraPet shall not be liable for indirect or consequential damages resulting from the use of its products or website.

Our liability is limited to the purchase price of the product.


11. Changes

We reserve the right to update these Terms & Conditions at any time without prior notice.


12. Contact

For any questions regarding these Terms & Conditions, please contact us:

Email: blissoramail@gmail.com